Pratical Information

Pratical Information

Opening Hours Massages

  • Welcome area open everyday from 9 am to 8 pm.
  • Management reserves the right to change the opening hours due to season alchanges or exceptional events.

Bookings

  • Bookings are highly recommended for all services.
  • A credit card or a deposit is required to secure the booking upon reservation.
  •  We recommend you to arrive 15 minutes before the start of your booking (if you arrive late,the length of the appointment will be shortened).
  • Any cancellation or postponement of appointments that will not be reported 24 hours in advance will be billed 50% of the cost of the reserved treatment. Treatments cancelled less than 12 hours in advance will be charged at full price of the treatment.

Towels & Accessories

  • Bathrobe and slippers are mandatory for the Relax & Wellness access.
  • A swimsuit must be worn. Remember to bring it when you come.

Rules of Conduct at the Spa

  • To respect the spa’stranquility, mobile phones are prohibited.
  • Before using all the spa facilities in the spa, ashoweris mandatory.
  • It’s forbidden to smoke or consume alcohol.
  • The Spa entry is prohibited for children under 16 years old, however they are allowed to receive treatments provided if they are accompanied by one of their parent.

Health

  •  Please notify us if you have any medical particularity : allergies, injuries, circulatory problems or if you are pregnant.
  • Our treatments are techniques designed to promote well being and not medical or physiotherapeutic massages

Gift Voucher & Subscription

  • Our treatments may be offered in the form of*gift voucher and are valid for 1 year and not refundable.
  • Subscriptions may not be postponed.

Personal Belongings

  • We recommend you to place your personal belongings in the lockers provided.
  • Management accepts no responsibility in regards to their lost,theft or damage within the Spa.